PRIVACY POLICY

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Privacy Policy

Honda World Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of personal information provided by customers, complies with laws and regulations related to personal information protection, and establishes the following privacy policy as a basic policy for the protection of personal information. This policy is thoroughly communicated to all officers and employees to ensure the protection of personal information.
The Company will announce any revisions to this privacy policy using the same method as the initial announcement.

1. Purpose of Use of Personal Information

The personal information obtained by the Company will be used within the scope of the following purposes for the execution of the Company’s business activities. However, personal information for which the purpose of use has been separately indicated or notified at the time of acquisition will be used within the scope of that indicated purpose.

  • (A) Company business activities
    • (1) Sales of motorcycles, bicycles, power products such as engines, agricultural machinery, snow blowers, outboard motors, generators, and other products handled by the Company (hereinafter referred to as “Company products”).
    • (2) Provision of after-sales services, information services, and other services handled by the Company (hereinafter referred to as “Company services”) related to Company products.
    • (3) Implementation of the Company’s activities such as motorsports, racing activities, safe driving promotion activities, and social contribution activities (hereinafter referred to as “Company activities”).
  • (B) Purpose of use
    • (1) To provide information on regular inspections, warranty systems, etc. for Company products through methods such as mail, phone, email, and social networks.
    • (2) To provide information on Company products, new products, Company services, various events, and campaigns through methods such as mail, phone, email, and social networks.
    • (3) To provide and implement information on recalls, improvement measures, and service campaigns related to Company products.
    • (4) To conduct surveys for product development or customer satisfaction improvement through methods such as mail, phone, email, and social networks.
    • (5) To respond based on notifications, guidance, requests, and survey requests from national or local government agencies and public bodies.
    • (6) Credit judgment and credit management.
    • (7) To respond to customers based on laws and regulations.
    • (8) Other necessary management and responses for the execution of the Company’s business activities.
    • In addition to the above purposes, the Company may use statistically processed information obtained from customers for utilization purposes. In this case, the utilized or provided information will not include information that can identify individual customers.

2. Joint Use

In connection with the business activities described in item 1(A), the Company may jointly use personal information to achieve the purposes of use described in item 1(B).

  • (1) Items of personal information jointly used
    • Customer’s name, gender, address, date of birth, phone number, email address, information related to transactions with the customer, and information related to the customer’s vehicle (vehicle identification number, model, registration number, registration date, maintenance history).
  • (2) Scope of joint users
    • Honda Motor Co., Ltd.
    • Honda Racing Corporation
    • Honda Motorcycle Japan Co., Ltd.
    • ZuttoRide Inc.
    • Hokkaido Honda Sales Co., Ltd.
    • Okinawa Honda Co., Ltd.
    • Honda Power Products Japan Co., Ltd.
    • Honda Dream stores other than the Company that customers wish to contact
  • (3) Purpose of use by joint users
    • To facilitate the smooth execution of the purposes of use described in item 1(B) and to improve efficiency in payment and billing operations associated with the execution of the business activities described in item 1(A).
  • (4) Name of the person responsible for managing jointly used personal information:
    • Honda World Co., Ltd.
      6786 Sumiyoshi-cho, Suzuka City, Mie Prefecture
      President Yoshinori Sako
  • (5) Method of obtaining personal information
    • Orally (interviews, phone calls, etc.), in writing (including electronic records such as online input forms).

3. Disclosure and Provision to Third Parties

The Company will not disclose or provide obtained personal information to third parties without the consent of the individual, except in the following cases:

  • (1) When applicable to item 1(B)(6)
  • (2) When disclosure is necessary to protect human life, body, or property and it is difficult to obtain the individual’s consent
  • (3) When disclosure is required by law
  • (4) Other cases specified by law

4. Management of Contractors

In connection with the business activities described in item 1(A), the Company may outsource its operations within the scope necessary to achieve the purposes of use described in item 1(B). In such cases, the Company will require the contractors to handle the provided personal information appropriately and will manage it appropriately.

5. Safety Management

The Company will take appropriate safety measures to prevent risks such as leakage, alteration, and loss of customers’ personal information.

6. Inquiry and Correction

When responding to inquiries and corrections regarding obtained personal information, the Company will respond in accordance with laws and regulations only when the necessary documents specified by the Company are submitted by the individual or their agent, and the Company can confirm that the person is the individual or their agent. The Company may charge a specified fee for responses to inquiries and corrections.
For information on obtaining disclosure request forms and other documents specified by the Company, please contact our customer service center.
If you wish to confirm or correct information, please prepare identification documents that can confirm your identity (e.g., driver’s license).

  • (1) For information on obtaining disclosure request forms and other documents specified by the Company, please contact our customer service center.
    If you wish to confirm or correct information, please prepare identification documents that can confirm your identity (e.g., driver’s license).
  • (2) Customer Service Center TEL 059-378-1455
Established on June 1, 2023

Honda World Co., Ltd.
President

Yoshinori Sako

(Personal Information Handling Business Operator)

Cookie policy

We use cookies to collect certain information on our website and services in order to analyze your browsing information and to provide you with services, information, and advertisements that are relevant to you. This Cookie Policy describes in detail the cookies that we control and the cookies that our website places and how you can reject them.

1. what is a cookie?

A cookie is a function that stores browsing information when a customer accesses a website or service on the customer’s device (PC, smartphone, or other device). The information collected through cookies does not contain any information that can identify individual customers.

There are two types of cookies: those that are set in order to use the functions provided on our website and services, and those that are set by third parties affiliated with our companies. You may set your browser to refuse cookies, but please be aware that if you do, you may not be able to use some of our services.

2. purpose of use of cookies

  1. We use cookies to identify your device when you visit our website and services so that you can use those services. Therefore, by storing cookies on your device, you are less likely to repeatedly enter the same information, thereby increasing the convenience of accessing the website on your browser.
  2. We may use the information collected through the use of cookies to analyze your use of our website (access status, traffic, etc.) and to improve and enhance our website and services. Google Analytics may also be used for this analysis and information may be provided to the tool provider. For more information on how data is collected and processed by Google Analytics, please visit the company’s website provided by Google.
    https://policies.google.com/technologies?hl=ja
  3. The information may be used for the distribution of advertisements on our website and by our affiliated ad-serving service providers.
  4. In addition to the above purposes, we will use the cookie information we collect within the scope of the purposes of use stipulated in the privacy policy of each company.

3. how to reject all cookies

Customers can disable cookies by changing their browser settings; please note that some services may not be available if cookies are disabled or if your browser does not support cookie.

For information on how to change cookie settings, please contact the manufacturer of your browser. Please refer to the following URL for commonly used browsers.

Apple Safari
（Mac）https://support.apple.com/ja-jp/guide/safari/sfri11471/12.0/mac/10.14
（iPhone、iPad、iPod touch）https://support.apple.com/ja-jp/HT201265

Google Chrome
https://support.google.com/chrome/bin/-answer.py?hl=ja&answer=95647&p=cpn_cookies

Microsoft Edge
https://support.microsoft.com/ja-jp/microsoft-edge/microsoft-edge-%E3%81%A7-cookie-%E3%82%92%E5%89%8A%E9%99%A4%E3%81%99%E3%82%8B-63947406-40ac-c3b8-57b9-2a946a29ae09

Microsoft Internet Explorer
https://support.microsoft.com/ja-jp/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox
http://support.mozilla.org/ja-jp/kb/Cookies

Please note that you may need to re-configure your settings if you change browsers, delete cookie, etc., or change to a new PC or smart device.